Genavest Capital Limited (“Genavest”, “we” and “us”) respect your privacy. We ensure that your privacy is protected when using our website or when making online requests with us.
Genavest, provides you with services and is the data controller of the personal data that you provide when you register and/or login to the site. The Data Protection Officer (“DPO”) for Genavest, can be contacted via the contact form that can be found at the bottom of this page. info@genavest.com.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a request from Genavest.com (the “Site”).
Personal data we collect
When you make a request, register or login through the Site, we collect the following information from you, including your name, email address, country, phone number and IP address. We refer to this information as “Personal Information”.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time-zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what and which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.]
How do we use your Personal Information?
We use the Information that we collect generally to fulfil any requests through the Site. Additionally, we use this Information to:
- communicate with you; and
- when, in line with the preferences you have shared with us, we provide you with information or advertising relating to our products or services.
[We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your Personal Information
We will not share your Personal Information with third parties unless required to do so by regulatory authorities, the law or with prior express consent to allow us to use your Personal Information, as described above.
We may also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We outsource various aspects of our onboarding and regulatory compliance. In that context, we may share information with service providers under contract who help with parts of our business operations. Our contracts dictate that these service providers only use your information in connection with the services.
For the avoidance of doubt, we may also share your Personal Information to comply with applicable laws, regulatory obligations; to comply with court orders in England; or to comply with a lawfully issued search warrant and/or other lawful request for information we receive, or to otherwise protect our rights.
Transferring Information Internationally
As set out above, we may transfer information collected about you to third parties acting on our behalf that may be located in countries outside of the United Kingdom or European Economic Area (“EEA”) or countries deemed by the European Commission to have satisfactory data protection. These other countries may not offer the same level of protection for the information collected about you, although we will at all times continue to collect, store and use your information in accordance with this Privacy Policy and the applicable data protection legislation. We will ensure we share data only with those organisations that satisfy an adequate level of data protection in line with applicable data protection legislation and that satisfactory contractual agreements are in place with any such parties.
Your rights
If the Data Protection Act 1998 and/or the General Data Protection Regulation Directive number 95/46 (together GDPR). If GDPR is applicable to you, you have the right to access personal information we hold about you and to ask that your personal information be amended, updated, or deleted, you have the right to ask for the ceasing of processing of your data, object to profiling activities and solely automated processing, request that we restrict the processing of your personal data, and/or request that your data be transferred to a third party (data portability) under certain circumstances.
You have the right to withdraw your consent to the processing of your data at any time if the processing is based on your consent.
If you would like to exercise any of your rights set out above, you can contact us at the email address that can be found at the bottom of this page. Or alternatively, the relevant Regulator is the UK Information Commissioner. Who can be contacted at ico.org.uk.
Data retention
When you place an order through the Site, we will retain your Personal Information and Device Information for as long as is necessary to fulfil the purposes for which it was collected or for a period no longer than five years, whichever is the shorter. We may retain information longer, with your express consent of in order to satisfy any legal, regulatory, accounting or reporting requirements. After this period, your personal data will be deleted.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact the DPO by emailing info@genavest.com
